FAQ
& ANSWERS THAT MATTER TO YOU
Common Questions
Asked by Attorneys and case managers when referring patients for the first time.
01
Why does accurate TBI diagnosis matter so much for my client's case?
When a patient's injury is accurately and completely diagnosed, the clinical record reflects the true extent of their neurological condition. Incomplete diagnosis leads to incomplete documentation — which means the full impact of the injury is not captured in the medical record. Our evaluation ensures that every affected neurological system is identified, measured, and documented by a board-certified physician, giving the medical record the depth and precision it needs to accurately represent the patient's condition.
02
My client had a "normal" MRI. Can your evaluation still find something?
Yes — and this is one of the most important reasons for a comprehensive evaluation. Standard MRI and CT are structural imaging tools. Mild TBI, by definition, rarely causes structural lesions visible on those scans. The neurological damage in mTBI is primarily functional and microscopic: disrupted neural network communication, vestibular pathway dysfunction, electrophysiological changes, and cellular-level injury. Our diagnostic protocol is specifically designed to detect and quantify these changes, which is why a thorough evaluation often reveals significant findings in patients with entirely normal structural imaging.
03
How is this evaluation different from a standard neurological exam?
A standard neurological examination — even a thorough one — primarily assesses gross neurological function. It cannot measure vestibular asymmetry, record eye movement timing to millisecond precision, map the brain's electrophysiological activity across 19 sites, quantify postural sway in millimeters, or detect brain-specific proteins in the bloodstream. Our evaluation adds these six objective, technology-based assessments to the clinical examination, yielding a diagnostic depth that is simply not possible through clinical observation alone.
04
Are the test results objective?
Yes. Each diagnostic technology in our protocol produces machine-generated, quantified data that is independent of patient effort or self-report. VNG records involuntary physiological eye movements. RightEye measures eye tracking to millisecond precision. BrainCheck uses precisely timed computer tasks. QEEG records brain electrical activity. BalanceTrak uses force plate sensors. Blood biomarkers are analyzed by accredited laboratory equipment. None of these results can be influenced by how a patient describes their symptoms.
05
How quickly can my client be seen, and how many visits are involved?
Most patients are scheduled for their initial ARNP visit within 3–7 business days of referral. Our evaluation follows a clinically-driven three-phase protocol. Phase 1 — the ARNP screening appointment including the symptom questionnaire and three objective screening tests (RightEye, BalanceTrak, BrainCheck) — is typically completed in a single visit. If findings warrant it, the patient is referred to our neurologist for a Comprehensive Neurological Evaluation, which constitutes Phase 2. Any advanced diagnostic testing ordered by the neurologist (VNG, QEEG, DTI MRI, blood biomarkers) is completed as Phase 3, either at the same visit or a subsequent one depending on scheduling and clinical sequencing. Most patients complete the full process across two to three visits. The final CNE report is typically delivered within 10–14 business days of the neurologist's examination.
06
Do you accept letters of protection?
Yes. RecoverTBI accepts patients on a letter of protection — no insurance, Medicare, or Medicaid is required. Our case management team handles all LOP coordination directly with your office. We serve patients across Florida and can accommodate multi-location evaluation needs.
07
Are your physicians available for deposition or trial?
Our board-certified physicians are available for clinical consultation, records review, deposition, and trial testimony. Our reports are authored with clinical thoroughness and diagnostic precision — the ICD-10 diagnoses, physician opinions, and documented findings speak to the patient's medical condition, and our physicians are fully prepared to explain and defend those findings in any clinical or legal setting.